MEC: Car dealers show commitment to the curtesy car legislation

By, 2017-03-26

Statistics of the Ministry of Economy and Commerce (MEC) show commitment of car agents and distributors in Qatar who provided 3,794 alternative vehicles to consumers whose car maintenance period exceeded the period stipulated by the Consumer Protection Law during the year 2016. Compared to 1,300 alternative vehicles provided in the year 2015, the figure has increased 290%.

The ministry pointed to the obligation on car agents and distributors to provide alternative vehicles to consumers

which obliges the commercial agent or distributor to provide an alternative commodity to the consumer free of charge if maintenance exceeds (15) days.

MEC pointed out that the increase in the number of alternative cars provided by the Qatar companies to consumers in 2016 comes in the framework of its constant efforts to protect the rights of consumers, at the same time, develop the automotive sector and support competition in maintenance and repair services and create an optimal competitive environment that allows the consumer to have multiple options in the areas of car maintenance , warranty and spare parts.

The Ministry confirmed that it will carry out inspection campaigns to ascertain the compliance of the car companies with the obligations, and will refer anyone who violates laws and ministerial decisions to the competent authorities to take appropriate action to protect the rights of consumers.

MEC urged all consumers to report any violations or irregularities through their channels of communication.